PRIVACY POLICY

Your data protection is our priority

Introduction

At HookedOrtho, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We ask that you read this privacy policy carefully as it contains important information about who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information, and how to contact us in the event that you have a complaint.

Who We Are

HookedOrtho is a personal development and motivation organization based in Romania. Our website address is hookedortho.com.

For the purposes of applicable data protection legislation, HookedOrtho is the "data controller" of your personal information. This means that we are responsible for deciding how we hold and use personal information about you.

Information We Collect

We collect and process the following categories of personal data:

Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company details (if applicable)

Technical Data

  • Internet protocol (IP) address
  • Browser type and version
  • Time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access our website

Usage Data

  • Information about how you use our website
  • Products or services you have viewed or searched for
  • Page response times
  • Download errors
  • Length of visits to certain pages
  • Page interaction information (such as scrolling, clicks, and mouse-overs)

How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Direct Interactions

You may give us your personal information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Register for our services or workshops
  • Subscribe to our mailing list
  • Request marketing materials to be sent to you
  • Enter a promotion or survey
  • Submit feedback or contact us

Automated Technologies or Interactions

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources such as analytics providers, advertising networks, and search information providers.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform a contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
  • Where you have provided your consent.

Purposes for Which We Use Your Personal Data

  • To register you as a new customer
  • To process and deliver our services
  • To manage our relationship with you
  • To enable you to participate in surveys or events
  • To administer and protect our business and website
  • To deliver relevant content and advertisements to you
  • To use data analytics to improve our website, services, marketing, customer relationships and experiences
  • To make suggestions and recommendations to you about services that may be of interest to you

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Changes to the Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on our website and, if the changes are significant, we will provide a more prominent notice.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

HookedOrtho
Strada Victoriei 23, Cluj-Napoca, Romania
Email: [email protected]
Phone: +40 722 116 869

Effective Date

This privacy policy was last updated on January 15, 2026 and is effective as of this date.